For New Patients: 1st Visit + 2nd Visit + FIE
Evaluation & Management CPT codes
Physical Medicine & Procedure only: no E&M
Pre-Pay | Installment Plans & more
Individualized Anti-Inflammatory Diet Counseling
Cancellation & Financial Policies
*Medical Complexity is determined during the visit at the physician's discretion factoring in time, medical decision making, time before & after visit, and comprehensive physical exam.
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We do not accept Insurance so that we may provide you with visits that are 2-3 times longer and provide more care with less return visits. You may submit Superbills to your insurance company for reimbursement depending on your coverage for out-of-network doctors.
We typically spend more time with patients than the insurance billing model allows. Total N.D. times are reflected by the E&M codes describe the level of service delivered at the visit based on tasks, complexity, time, and documentation and review of labs before, and after a visit by the physician. The last digit refers to the level of complexity. The most commonly billed are 99213 and 99214.
Procedures and Treatments during the visit are additional to the medical eavaluation and managemen
Non-Complex | N.D. time: 5-15 min
Straightforward medical problem with minimal complexity | N.D. time: 15-30 min
Expanded Problem Focused with low medical complexity | N.D. time: 30-45 min with Physical Exam
Detailed Problem Focused with moderate medical complexity | N.D. time: 45-60 min with Physical Exam
Comprehensive History & Exam with High Medical Complexity | N.D. time: 60-75 min with Physical Exam
Prolonged services provided, with or without direct patient contact, when the total time is at least 15 minutes longer than the primary service.
When requests are made outside of an appointment time, this requires the physician to review the chart and/or note additional medical documentation.
Refills are based on previous visit's continued care. New medical prescriptions are billed as 99211-99215 Evaluation & Management above. It is common practice to allow refills for 1 year to ensure proper follow up and management.
Lab requisitions that need to be sent and compiled outside of regular visit time, require reviewing chart and documentation
Brief responses related to current/known medical issues are subject to outside visit fees. Correspondence may require checking the patient's chart to answer questions. 5|10|15 minutes
Consult with Naturopathic Doctor that lie outside normal visits. Updated December 1, 2024
Issues addressed are low level, straight-forward medical decision making.
Issues addressed are moderate level of medical decision making.
Issues addressed are high medical complexity and require a higher degree of medical decision making.
FOR PATIENTS ESTABLISHING CARE: $200
Additional FIE (Food Intolerance Evaluation) Processing Fee is applied at first visit. Results are discussed as part of the 2nd visit's Diet & Treatment Plan Presentation.
At the 2nd visit, a walk though of the prescribed diet and treatment plan is taught. CPT Code: 99214
CPT code 99417 is used when a healthcare provider spends more than the required time for an evaluation and management (E/M) service at least 15 minutes beyond the primary service.
FOR NON-PATIENT CONSULTS: $500
A great option for those who already have a great doctor and just want to receive dietary counseling on food intolerances. This includes
Pre-Pay Package appointments expire after 2 months of 1st visit. Cancelled or rescheduled visits forfeit $250 deposit if notification via email or text is not received within 48 hours.
Constitutional Hydrotherapy (C.H.T) is an advanced, naturopathic technique to stimulate vitality, normalize body temperature, tonify organs, and increase hydration by providing the basic ingredients for health: Rest, Electricity and Water.
There are multiple beneficial effects and multiple variations. Sessions are between 60-90 minutes with a brief Naturopathic Physician check to adjust treatments. This is a gentle and non-supplement detoxification.
Pre-pay for 5 CHTs at $85 each ($425 value, you save $25!)
Pre-pay for 10 CHTs at $80 each ($900 value, you save $100!)
Pre-pay for 15 CHTs at $75 each ($1,350 value, you save $225!)
Osteopathic Manipulation Technique (O.M.T) uses techniques such as Trigger Point Therapy, HVLA (high velocity low amplitude), manual therapy, indirect and direct ROM technique
Provides deep heating of joints, muscles, and organs, as indicated. Treatment sessions are 10-15 minutes applied for various conditions such as osteoarthritis, liver congestion, lung pneumonia, IBS/IBS/Crohn's/Ulcerative Colitis flares to decrease inflammation.
CPT code: 97032
Red Light Laser is for a rehabilitative tissue response which acts to normalize cellular function. Infrared Laser is for therapeutic tissue response which addresses the reduction of symptoms such as pain and inflammation. Sessions are applied at 3-10 minutes per treatment area.
CPT code: 97032
CPT Code 93000/93005: A routine ECG with at least 12 leads, with or without interpretation and report
A mini hyperthermia treatment using infrared heat to to raise the body temperature. Sessions are 20-45 minutes and viral illness, chronic illness, chronic systemic inflammation or other conditions due to low body temperature or inefficient fever. This can be followed by a wet sheet wrap as a remedy for cold/flu or other detox.
Pre-Pay your Establish Care Packages and receive $150 off (for moderate complexity) or $200 off (for higher complexity) until 2025. Then we will return to the previous discount of $75 off.
Pre-pay discounts are also available to Constitutional Hydrotherapy Packages.
For Establish Care Packages only, not for regular visits. Follow ups are due at time of service.
Pay 4 times every 2 weeks. First payment is due at the first visit
Early bird gets the worm! Enjoy $50 off if you complete the intake paperwork online or by paper 1 week prior to your originally scheduled 1st visit.
Show proof that you are an associate of the Naturopathic Medicine Institute and enjoy $100 off your next visit. Limit: 1 per year
Roots and Rivers Foundation provides reduced care for medical visits, procedures and online supplements via Fullscript to improve access to medical care.
Transaction fees for using credit cards can add up. We offer a cash/check discount when paid at time of service.
If you are experiencing financial and/or life hardship, please call our office and we are happy to discuss options with you.
If you are happy with your naturopathic journey and wish to pass it on to someone else, please consider donating naturopathic care to those in need by donating to the Giving Fund.
Medical appointments area billed as a combination of task and time. It includes ND time spent before, during & after the visit, including documentation, ordering labs, etc. Our business model is to allow more time for appointment (an average of twice longer than the same billing code) so that you get the opportunity to be seen and heard. This also allows the time for teaching and counseling - the term term doctor means teacher. Please buffer your time as we buffer ours to give excellent and individualized care.
Price List may be subject to change. Inflation expectations usually suggest price increases annually of 5-15% for services.
Telephone calls, e-mail and chat communications may be subject to time-based invoicing at the hourly physician rate.
A Credit Card is required to make an appointment and held via Healthie, the secure and PCI compliant Electronic Medical Record System, for the purpose of invoicing. Payment is collected at the time of the appointment.
Payment is at time of services. Please let us know if you are applying a discount at the beginning of the visit for correct invoicing.
Cancellation & Rescheduling Policy: Notice must be by email, text, or voicemail and be sent no later than 24 hours prior to the start of your scheduled appointment time. Appointments not cancelled within 24 hours of the scheduled appointment time (including no-shows) are charged 100% of the scheduled visit’s value. Regarding rescheduling outside of 24 hours advance notice, the first time has no penalty. The second reschedule is charged 50% of the visit’s value. The third reschedule is charged 100% of the visit’s value. For established patients, one cancellation charge is waived. Please give your calendar a thorough look before scheduling.
* Pre-Pay Package appointments expire after 2 months of 1st visit.
* Cancelled or rescheduled visits forfeit $250 deposit if notification via email or text is not received within 48 hours.
* How medical complexity & coding for Evaluation and Management (E&M) Services is determined: https://www.aafp.org/family-physician/practice-and-career/getting-paid/coding/evaluation-management.html.
In the past 2 years, we have improved the patient experience and access with the following:
Roots & Rivers Naturopathic Medical Center
Dr. Maria Luisa Gussak - Naturopathic Physician & Medical Director
5 S. Wenatchee Ave Suite #301 Wenatchee, WA 98801
P:(509)537-3660 F:(833)390-1316
Naturopathic Doctor, licensed and insured
Washington state. Holistic & Natural Medicine Consultant
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