A commitment of 2 appointments is required to become established. This includes:
Appointments may be in In-person at the Private Office Location or via our secure Telemedicine Platform. Please bring any labs , records and current supplements with you. Please have your New Patient Paperwork completed at least 48 hours before your appointment so that I may prepare for your case.
Superbills are available to those who have out of network reimbursement benefits. A superbill may be sent to one's insurance company for reimbursement or to be applied towards their deductible.
The insurance company dictates their own pricing structure. For example, if a new patient first office call (coded 99204) is billed at $375, your insurance may say that $211.09 is the allowable amount which they put towards your deductible. They may or may not reimburse 40% of that cost back to you if you have out of network coverage so you could receive $126.65 back.
HSA (Health Saving Account) credit cards can be used to pay for appointments, procedures, and supplements that have been prescribed to you by the doctor.
The insurance model is meant for catastrophe and is really a discount program for other services outside of an emergency. Similar to car insurance, I do not ask my mechanic to cover the costs of new tires, oil changes, car washes, or accessories; I budget myself accordingly to maintain my vehicle.
If I were to take insurance, I would have to hire a billing/compliance person for the practice which would require me to have shorter visits with you and to see many patients each day. I believe this reduces my ability to help my patients.
I would rather see you getting back to work and being with your family sooner by reducing the overall appointments needed to get results.
Please see the Price List pdf. Rates are subject to change. It is customary to increase prices annually or bi-annually to reflect cost of living increases, inflation, and experience in the field.
Yes. I do House Calls for Established Patients within a 10 mile drive of Wenatchee, WA beginning at a minimum of 2 physician billable hours . Trips further out require a trip fee of at least $75.
I do both! As much as technology is a wonderful tool, I have found it to be a time-drain in my practice. I utilize an EMR (Electronic Medical Record) service for billing, scheduling, documents, faxing, prescriptions, etc. I offer paper only charting where applicable and upon request.
Price List may be subject to change. Inflation expectations usually suggest price increases annually of 5-15% for services.
Telephone calls, e-mail and chat communications may be subject to time-based invoicing at the hourly physician rate.
A Credit Card is required to make an appointment and held via Healthie, the secure and PCI compliant Electronic Medical Record System, for the purpose of invoicing. Payment is collected at the time of the appointment.
Cancellation & Rescheduling Policy: Notice must be by email, text, or voicemail and be sent no later than 24 hours prior to the start of your scheduled appointment time. Appointments cancelled within 24 hours (including no-shows) are charged 100% of the scheduled visit’s value. Regarding rescheduling outside of 24 hours advance notice, the first time has no penalty. The second reschedule is charged 50% of the visit’s value. The third reschedule is charged 100% of the visit’s value. For established patients, one cancellation charge is waived. Please give your calendar a thorough look before scheduling.
Roots & Rivers Naturopathic Medical Center
Dr. Maria Luisa Gussak - Naturopathic Physician & Medical Director
Private Office - 5 S. Wenatchee Ave Suite #301 Wenatchee, WA 98801
Naturopathic Doctor, licensed and insured in Washington state. Holistic & Natural Medicine Consultant. Copyright © 2022 Roots & Rivers Naturopathic Medicine - All Rights Reserved.
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